Shipping policy

Shipping Policy

Ali's Collections

Thank you for shopping with us! We want to make sure you have a clear understanding of our shipping process.

Order Processing All orders are processed within 1–3 business days (excluding weekends and holidays) after payment confirmation.

Shipping Times Standard shipping typically takes 7–15 business days after processing. During peak seasons or holidays, delivery may take slightly longer. Please allow up to 20 business days before contacting us about a delayed order.

Shipping Rates Shipping rates are calculated at checkout based on your location and order total.

International Shipping We ship to select international destinations. International orders may be subject to customs fees, duties, or taxes imposed by your country, which are the responsibility of the customer.

Order Tracking Once your order ships, you will receive a confirmation email with tracking information so you can follow your package every step of the way.

Lost or Delayed Packages If your order hasn't arrived within the estimated timeframe, please contact us at your business email and we'll work to resolve it promptly.

Contact Us For shipping questions, reach us at faithhavenandthings.com